Reinstalls Windows 11 and removes your personal files. Removes any apps your PC manufacturer installed. Keep my files > Change settings > Preinstalled apps Off Restores any apps your PC manufacturer installed. Reinstalls Windows 11 and keeps your personal files. Keep my files > Change settings > Preinstalled apps On Next to Reset this PC , select Reset PC. Then choose from the options and/or settings in the table below. Select Start > Settings > System > Recovery. Resetting reinstalls Windows 11, but lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media. Manually attempting to restart the device yourself during this process could cause the reset to fail. If you don’t know your BitLocker key, see Find my BitLocker recovery key.ĭuring the resetting process, it is possible that your screen may go black for a long period of time (occasionally upwards of 15 minutes) and that your device may attempt to restart itself during this period. If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. You suspect your device has been infectedĬlick one of the recovery options below and follow the steps to try to get things working again. Your PC isn't working well and you recently installed an app Go back to your previous version of Windows You want to reinstall your previous operating system Use a recovery drive to restore or recover your PC Your PC won't start and you've created a recovery drive Use installation media to restore your PC Your PC won't start and you haven't created a recovery drive Use installation media to reinstall Windows 11 Your PC won't start, you haven't created a recovery drive, and resetting your PC didn't work Your PC isn’t working well and it’s been a while since you installed an app or changed system settings Your PC isn't working well and you recently installed an update Read a deep dive into TrustedServer, which has been independently audited.If you're having problems with your PC, the following table can help you decide which recovery option to use. This allows for all data to be wiped whenever the system is rebooted, in case any personal data is saved to a server by accident. We call it TrustedServer-a system that never writes to hard disk and uses RAM only. We’re committed to not keeping logs of our users’ internet activity and designed our server system to reinforce this goal. For our servers, that’s 10 Gbps-10 Gigabits (10 billion bits) per second-which can handle more traffic with less congestion, and thus better speeds. That’s why bandwidth is so important: it’s the total amount of data that one server can transmit every second. 10-Gbps servers for faster serviceĪ single VPN server must be able to handle traffic from multiple users, all with their own constantly changing demands. This means you’ll be able to find one that suits your needs, whether it’s to access a website restricted to certain regions or to protect your browsing while still appearing to be in your own country. Our server locations are numerous and varied, spanning 105 countries and counting.
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